Cadvora
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Platform features

Everything your ops team needs.
Nothing they don't.

Built for 3PLs, carriers, and shipping operators handling high volumes across multiple clients. Every feature here exists because an operator asked for it — nothing is built to impress a demo audience.

⬡ Carrier network 📥 Real-time visibility 🚨 Exception management 🏢 Client workspaces 🔗 Integrations 📊 Carrier performance 🎨 Branded tracking 👥 Team & access
⬡

Carrier network

Every carrier. One dashboard. One status language.

Aramex, FedEx, DHL, UPS, Australia Post, StarTrack, Couriers Please, Sendle — all in a single shipment view with consistent statuses. Your ops team stops context-switching between carrier portals, and every client's parcels sit in the same pane of glass.

See it in action →
  • 10 carriers live today, with AU-first coverage and global reach
  • Every carrier speaks the same status language — no mental translation between proprietary event codes
  • Sandbox mode for testing workflows without calling live carriers
  • Stalled parcels auto-flag as expired after 30 days — no more forgotten consignments hiding in in-transit
  • New carriers go live in days, not quarters — existing integrations and reports keep working
📥

Real-time visibility

Every carrier event, every shipment, within seconds.

Black Friday volumes, peak season surges, Christmas cutoffs — Cadvora absorbs the spike without dropping events. Your team sees status changes as they happen, not fifteen minutes later when a customer calls.

See it in action →
  • Carrier push delivery with automatic signature verification — we acknowledge within milliseconds
  • Queue-based processing absorbs peak volumes without dropping events
  • Bulk upload for historical backfill when onboarding a new client or carrier
  • Duplicate event protection — the same update arriving twice never triggers duplicate work
  • No polling: no API rate limits, no stale data, no lost events
🚨

Exception management

Your team sees what needs attention. Not a 10,000-row status feed.

A tracking list is noise. Cadvora's at-risk worklist surfaces only the shipments that need a human — ranked by urgency, assigned to the right person, and scored by how likely they are to breach SLA.

See it in action →
  • SLA countdown timers with colour-coded urgency: green, amber, red
  • At-risk scoring combines stage, dwell time, and carrier performance
  • Auto-assign exceptions to the right team member by carrier, client, or rule
  • Bulk actions: snooze, escalate, reassign across a filtered view
  • Saved views you can share as a URL — "critical exceptions today" is one link away
  • Playbook drawer with proven resolution steps for every exception type
🏢

Client workspaces

Run 20 clients from one login. Every client only sees their own data.

Onboard a new client in minutes with a dedicated workspace. They get their own API keys, their own branding, their own team — with a guarantee their data stays isolated. You get a single operations view across all of them.

See it in action →
  • Dedicated workspace per client — isolated data, branding, team, and billing
  • Database-enforced data isolation — a code-level bug cannot leak shipments between workspaces
  • API keys shown once at creation and stored only as hashes — a database leak does not expose working credentials
  • Five standard roles: Owner, Admin, Operator, Analyst, Viewer — plus fine-grained overrides where you need them
  • Impersonation mode for support teams — time-bounded, fully audited, revocable at any time
  • Per-workspace usage metrics — know exactly what each client is consuming
🔗

Integrations

Plug Cadvora into your WMS, TMS, or billing system.

Every status change fires a signed event into your existing systems. Your WMS knows a parcel delivered. Your billing engine knows it is time to invoice. Your CRM fires the delivery confirmation. No polling. No manual uploads. No CSV exports.

See it in action →
  • Connect any HTTPS endpoint — every event is signed so you know it came from us
  • Automatic retries with exponential back-off — 5 attempts over 2 hours before we give up
  • Full delivery history per endpoint: status, latency, response code, event data
  • One-click retry for failed deliveries from the UI
  • Replay any historical carrier event for debugging or reprocessing
  • Inbound carrier events verified by signature — no spoofed updates slip through
📊

Carrier performance

See which carriers are degrading before your clients call.

On-time delivery percentages, success rates, exception trends, and average transit times — per carrier, per lane, per client. The data you need to renegotiate rates, shift volume, or drop a carrier that is costing you SLA credits.

See it in action →
  • Per-carrier on-time %, success rate, and average transit time — trended over 7, 30, and 90 days
  • Carrier health heatmap — 24-hour view of request success across every carrier
  • Peer benchmarking: compare your performance against the platform average
  • Exception spike alerts — know the moment a carrier starts failing
  • Cross-client KPIs for operations leadership — total volume, total exceptions, rolling on-time %
  • Sparkline trends per carrier — spot degradation at a glance
🎨

Branded tracking

Your brand on every tracking page. Cadvora invisible.

Give each client a fully branded tracking experience — logo, colours, support contact, custom domain. Their end customers never know Cadvora exists. You are white-label from day one, not behind a paywall.

See it in action →
  • Logo upload (SVG or PNG) per workspace
  • Primary and accent colour with live tracker preview
  • Custom headline, tagline, and support contact per client
  • Client-specific subdomain: tracker.yourclient.com
  • Public tracker served with zero Cadvora branding — no "Powered by" footer
  • Support link routes to your helpdesk, not ours
👥

Team & access

The right people, the right permissions, the right audit trail.

Invite your operations team, give clients read-only visibility, route support agents through time-bounded impersonation — all from one admin screen. SSO via Google, Okta, Microsoft Entra, or any SAML provider.

See it in action →
  • Email invites with workspace-scoped permissions
  • Seven standard roles: Owner, Admin, Operator, Analyst, Viewer, Customer Service, External Integrator
  • Per-member permission overrides for edge cases without creating new roles
  • SSO and automated user provisioning (SCIM) via Okta, Google, Microsoft Entra, and 20+ other providers
  • Audit log: every action, every change, every actor — exportable
  • Session revocation and account suspension from the admin screen

Ready to consolidate your carrier mix?

See Cadvora running against your actual carriers in a 30-minute demo. No deck. Real data.

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